FAQ - Recupel Point
4.1 Who can order the Recupel point?
The Recupel point exists for retail spaces and other public accessible places where consumers/customers/visitors/etc. can dispose of their old electrical appliances and light bulbs.
Do you want to be a Recupel point? Click here and follow the instructions.
4.2 What are the costs associated with a Recupel point?
The order, delivery and collection are completely free. There are therefore no costs involved.
4.3 How many fractions of the Recupel point are there?
Collection is divided in ’fractions’ or types: one bin for small electrical appliances and electronic devices, one for light bulbs, and one for tube lamps (neon).
4.4 How are collections made from a Recupel point?
A collection must be requested: by telephone via 0800/15 880 or by e-mail via vol@recupel.be. Please always clearly state the address and the fractions. The collection can be requested when the bins are at least 80% full. The collection will be carried out within 2 working days after the request. Requesting a collection for batteries can be done through Bebat via collection@bebat.be or the free number 0800/97 521.
4.5 I currently have a bin for light bulbs, but how can I order the other bins?
You can do this by simply calling 0800/11 539 or by asking the question via the contact form on our website.
4.6 My bins are worn or broken, can I get new ones?
When a bin is broken or worn, we will of course take care of the repair or replacement. A replacement is only possible if the bin can no longer be repaired. Please send us a picture of the bin in its current state via the contact form so that we can assess the damage.
4.7 I have appliances that do not fit in the Recupel point, what should I do?
Appliances larger than 25x25 cm should be discarded via our other channels. With these appliances you can always go to the recycling park in your neighbourhood.
If as a retailer you regularly receive large appliances, you can become a free collection point of Recupel or make use of the one time collection (upwards of 1m³).
For more information about these solutions, please call 0800/11 539.
4.8 Which appliances can be discarded at the Recupel point?
Our Recupel points are provided for small electrical appliances which are no larger than 25x25 cm. Besides small electrical appliances, there are also collection bins available for collecting light bulbs and fluorescent tubes (i.e. a total of three possible 'fractions'). This bins are intended for small appliances that are difficult to collect and often wrongfully disposed of in home's residual waste.
Bebat also has a collection bin for batteries. Please contact Bebat for more information.